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Customer Service

Contact Us

How can we help you? Do you have a question, comment or concern?

Our contact form below is the best way to get in touch with Customer Care Specialists at Tahari ASL.

Email Us:

customerservice@shop.tahariasl.com

Call Us:

855-655-8978

Our Customer Care Specialists are here to help:
 Sunday through Saturday, 6:00 am to 6:00 pm PST


*We observe all major holidays. Operations will resume on the next business day following a holiday.

Shipping

We offer Free Standard Ground Shipping on all domestic orders of $150.00 and more.

There is a flat shipping fee of $8.95 on standard ground shipping on orders below $150.00.

Orders are processed and shipped on business days only, excluding all major and federal holidays.

*We do not offer Saturday and Sunday deliveries.

If you would like to expedite your order, select Expedited Shipping (2 business day) for an additional charge of $25.00 or Next Day Shipping (1 business day) for an additional charge of $35.00 at checkout.

*Please note that Expedited orders must be placed by 11:30am PST Monday through Friday to be shipped the same day.

 

We unfortunately are not able to ship to the U.S. Territories, Military APO/FPO and P.O. box addresses.

** Please allow up to 2 to 3 additional business days to process orders during peak periods.

If your order is lost or stolen, please contact our customer care specialists to initiate a lost package investigation.

Please allow 7-14 business days for the investigation to complete and a resolution.

Returns

We hope that you love your Tahari Arthur S. Levine product. However, if the product you purchased is not what you expected, please return to us. Click here to start a return:

START A RETURN (Button) should link here: tahariasl.com.returnly.com

If you have any trouble with our guided online return process, please contact our customer service team at customerservice@shop.tahariasl.com or phone: 855-655-8978.

We want you to be completely satisfied with your order. If for any reason you are not satisfied,
 we will gladly accept your timely return. We can only accept a return for items purchased on tahariasl.com.
Items must be returned within 45 days of purchase date.

Refunds will be processed back to the original form of payment minus any shipping charges.

Returned merchandise must be unworn, unwashed, include tags and be in the same condition as when it was received.

*Returns or Exchanges will not be accepted on "Final Sale" purchases.

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